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Challenging Behavior in Older People training

Warm and Effective Management of Challenging Behavior in Older People, using non-physical techniques only.

'Warm and Effective Management of Challenging Behavior in Older People, using non-physical techniques only' is an APT-Accredited 2-day course from one of Canada's leading providers of mental health training courses. We bring the training to your own organisation, for maximum cost effectiveness, and up to 15 people can attend. (Refresher course also available.)

Executive Summary:

Even now, not everybody takes seriously violence and aggression from older people, and yet, like anyone else, they are well able to inflict serious damage. Violence and aggression are extremely unpleasant and worrying for most people. We therefore want to feel able to deal with it if the need arises, and to do so in a way that maintains the dignity of both parties and the working relationship between them. Moreover most employers now realise their responsibility in equipping their workforce with appropriate training.

The problem arises in just how to deal with it. Naturally most people don't want to 'meet fire with fire' - to become aggressive and violent themselves - especially with older people. The need is therefore for non physical techniques that are powerful and effective. It is to meet that need that this course was developed.

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The course covers a great deal:

A proper understanding of aggression and violence.

If you can understand what causes aggression and violence you are half way to overcoming it.

Knowing what to do about it.

The person who starts with the right attitude, avoids the traps in body language and also knows what to say, can deal with most aggressive situations.

If all else fails.

No matter how bad things are, there is always a best option.

Prevention is better than cure: Risk Assessment.

Afterwards, the risk is obvious. It needs to be just as obvious before the event.

What the course will do for you:

What you receive as a result of attending the training:

You will be registered as having attended the course, thereby gaining APT's Level 1 accreditation, and receive a certificate to this effect. The accreditation gives you access to online resources associated with the course.

Your registration lasts indefinitely, and your accreditation lasts for 3 years and is renewable by sitting an online refresher which also upgrades your accreditation to APT Level 2 if you are successful in the associated online exam.

Your accreditation is given value by the fact of over 100,000 people having attended APT training. See APT accreditation for full details.

How can I access this training?

Option 1: Bring the course to your organisation:

We bring this 2-day course to your own organisation for a fixed fee of $4,500 (plus GST/HST, tutor travel and accommodation expenses) and up to 15 people can attend.

To book, email office@aptcanada.com, or click the button:

Book now

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Option 2: 'Train the Trainer':

If you or a colleague are a senior professional (e.g. consultant psychologist) and have a talent for communication and teaching, then you are welcome to apply to become an APT-accredited tutor. You could then tutor the course - or your chosen modules from it - in your own organisation, under license.

This is not only a highly appropriate use of senior professionals, but it also saves your organisation the tutor-component of the fee (around 50%) each time you run it or your chosen modules.

To see the full benefits of this and to see whether you are eligible, click the button:

Check eligibility criteria

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APT Accreditation

As a bona fide APT event, this course automatically has accreditation from The Association for Psychological Therapies. This means (i) that it contains the right amount of relevant information for its duration, and (ii) the information is presented in an engaging way, and in a way that will make it likely to be used after the course. APT verifies the accreditation by publishing the delegates' average ratings of relevance and presentation-quality for all its accredited courses. The accreditation is given value by over 100,000 professionals having attended APT courses.

Quick Links


Older People Courses  ❯


Key Knowledge & Skills for Working with Older People  ❯


Dementia and Strokes  ❯


Older People and Depression  ❯


Managing Challenging Behavior in Older People  ❯


Older People Diploma  ❯

Written Feedback

Written Feedback.

APT prides itself on the feedback we receive about our courses. Below are just some of the great comments our courses for professionals working with older people have received.

"Hooray, the best presented, , organized, stress free course I have ever attended since working within mental health nursing. All sessions were relevant to my area of nursing. I hope to be attending future courses with APT."

"I would recommend this course to anybody working with older people, be they nurses, occupational therapists, doctors, family members and carers."