Learning the Lessons from Major Incidents is an APT-Accredited 3-day course from one of Canada's leading providers of mental health training. We bring the training to your own organization, for maximum cost-effectiveness, and up to 15 people can attend. (2-day version and refresher courses are also available.)
In mental health and related areas there are a number of 'major incidents' that can occur, most notably to do with people losing their lives through suicide, violence or neglect, but also relating to sex offending and a whole range of serious but less tragic events. After a serious incident there often seem to be obvious 'oversights' or mistakes, although some of
these can be put down to the wisdom of hindsight. This important course aims to equip managers to examine such incidents and to draw the real lessons from them, while also distinguishing those lessons from 'the wisdom of hindsight'. Vitally, the course highlights the importance of 'free lessons' where serious consequences were avoided more by luck than by judgment. One of the major methods on the course is to learn the principles of analysis by examining major incidents from other areas – road traffic accidents and air crashes – and then to apply those same lessons to mental health and related areas.
How to investigate
Finding out about the incident
Writing a clear account of the incident
Identifying what would have prevented the incident
Teaching methods include: lecture, discussion, video material, case study analysis of major incidents, practice exercises.
You will be registered as having attended the course, thereby gaining APT's Level 1 accreditation, and receive a certificate to this effect. The accreditation gives you access to online resources associated with the course and access to the online exam if you wish to uprate your APT accreditation to Level 2.
Your registration lasts indefinitely, and your accreditation lasts for 3 years and is renewable by sitting an online refresher which also upgrades your accreditation to APT Level 2 if you are successful in the associated online exam.
Your accreditation is given value by the fact of over 100,000 people having attended APT training. See APT accreditation for full details.
Online Live and Exclusive course (for teams and organisations):
Online Live Courses typically take slightly less time than the face-to-face course on which it is based (because of less group discussion and group exercises) but they are live and pleasingly interactive. Click here to view prices.
Delegates can be anywhere that is conducive to concentrating, all together or separate, so long as they have access to a computer with a good internet connection. And as a manager, you have ‘guaranteed completion’: you only pay for delegates who successfully complete (minimum 15).
Option 2: Bring the course to your organization:
We bring this course to your own organization a train a group of 6-15 people for a fixed fee of $6,600 (plus tutor travel and accommodation expenses) for the 3-day course, or $4,850 (plus tutor travel and accommodation expenses) for the 2-day version.
To book, email firstname.lastname@example.org, or click the button:
Option 3: 'Train the Trainer':
If you or a colleague are a senior professional (e.g. consultant psychologist) and have a talent for communication and teaching, then you are welcome to apply to become an APT-accredited tutor. You could then tutor the course - or your chosen modules from it - in your own organization, under license.
This is not only a highly appropriate use of senior professionals, but it also saves your organization the tutor-component of the fee (around 50%) each time you run it or your chosen modules.
To see the full benefits of this and to see whether you are eligible, click the button:
We continuously monitor the quality of our training by obtaining feedback on the two key scales of relevance and presentation from every course delegate. Below are the average ratings for the last ten runnings of this course.
Average Presentation rating: 96%
Average Relevance rating: 95%
*These statistics were last updated in April 2017.
APT prides itself on the feedback we receive about our courses. Below are just some of the great comments the Learning the Lessons from Major Incidents course has received.
"Fantastic, very relevant … would recommend it for all clinical managers."
"A very thought provoking training course, delivered in an effective and professional way."