Crisis Intervention: Risk Assessment, Risk Management and Effective Intervention.
'Crisis Intervention: Risk Assessment, Risk Management and Effective Intervention' is a 3-day course from the Association for Psychological Therapies (APT), a leading provider of Crisis Intervention training for professionals working in mental health and related fields in Canada.
Founded in 1981, APT has grown to become a trusted source of gold-standard training, from introductory through to masterclass level. Over 150,000 mental health professionals have attended APT’s post-qualification courses, commissioned by numerous health authorities and healthcare providers.
APT’s Crisis Intervention training uniquely combines built-in APT Registration with automatic access to our renowned post-course resources to help you support your clients. It is available for both teams and individuals, face-to-face or online, and can also count towards The APT Diploma in Working with Crisis or Risk.
Executive Summary:
A 3-day course covering assessment, risk management and intervention by mental health professionals, whether working face to face, or by Zoom/Teams or by phone or text, etc.
Assessment, risk assessment & management, and intervention are inextricably bound up with each other when we work in crisis. You cannot intervene effectively unless you can assess and manage the situation. But equally, you cannot just assess a crisis situation and ‘walk away’ – that will likely inflame it and make it worse. Furthermore, we must be able to operate by whatever channel is available - in crisis we cannot insist on ‘face to face only’ or phone only or anything else; people in crisis cannot tolerate that. Hence, this course aims to provide the complete package: how to intervene successfully in crises, by whatever channel you work from.
Course Objectives/Agenda Items:
- How to engage effectively with the person who is in crisis. The key concepts covered in this section (a) mood-matching (how to match your mood to someone who may be highly agitated without becoming agitated yourself), (b) validation and genuinely understanding what is going on.
- Use of open and closed questions; in crisis situations both of these have important uses over and above gaining information.
- How to identify the trigger for the crisis and maybe modifying the person's response to it.
- How to help the person determine whether they are making a good response to their crisis and what better response might be possible.
- The nature and importance of the (crucial) encouragement and support. The key features of specific illnesses notably (a) psychosis and (b) personality disorder. How to talk to people who are in a highly delusional state (including talking within the person's belief system) and how to respond to overt threats of suicide and non-suicidal self-injury.
- The key nature of Hope and how to give and maintain it.
- Medium-term interventions with people in crisis including: (a) helping people learn from their experiences, (b) helping people relax and 'self-soothe' and (c) problem-solving.
- The appropriate 'manner' for professionals working in crisis: the friendly professional versus the professional friend.
- Finishing. How to finish contact in a constructive and courteous way.
What you receive as a result of attending the training:
You will be registered as having attended the course, thereby gaining APT Registration Level 1, and receive a certificate to this effect. The registration gives you access to online resources associated with the course and access to the online exam if you wish to uprate your APT Registration to Level 2 (note, the exam is inbuilt into the 'online anytime' version of the course).
Your record of attendance lasts indefinitely, whilst your APT Registration Level lasts for 3 years from the date of completion and is renewable.
Your registration is given value by the fact of over 150,000 people having attended APT training. See APT Registration for full details.
Booking is easy...
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Quick Links
The ADDRESS Course for Working with Personality Disorder ❯
CBT with Non-Suicidal Self-Injury: There Must Be A Better Way ❯
The Professional Management of Suicide Risk and Suicidality ❯
Live Feedback Ratings.
Every delegate rates our courses for presentation and relevance and the averages below update automatically as each new course runs.
These live results also power APT’s acclaimed Accreditation System — so widely valued because it is evidence-based, drawing directly on the real-time ratings of professionals who have completed the training.
Face-to-Face*
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Online Live*
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* Feedback taken from the last 10 runnings of this course (each course has around 15 people attending).
Reviews.
APT prides itself on the feedback we receive about our courses. Below are just some of the great comments the 'Crisis Intervention: Risk Assessment, Risk Management and Effective Intervention' course has received.
"The course is almost like doing Psychiatric training again, albeit in 3 days, "fantastic"."
"Excellent course and facilitator. Really enjoyed and learnt a great deal. Feel much more positive with regards to being a more effective practitioner, intend to make changes to how I practice. The most effective course I have attended in a long time!!"
