Training courses from a leading provider of training in mental health and related areas. To provide a proper solution you must cover the relevant areas from the courses below. We can bring any of them to your own organisation, for maximum cost-effectiveness, and up to 15 people can attend.
A 3-day course.
A relentlessly positive approach to working with disturbed and challenging behavior.
The 3-day RAID® course is a leading positive psychology approach for tackling disturbed and challenging behavior at source: over 15,000 professionals have attended it. It is a comprehensive approach which teaches staff a philosophy and practice not only to deal with disturbed and challenging behavior when it occurs, but also to prevent it by tackling it at source. Staff feel pleased to share a unified system and to know what they are doing and why they are doing it, while clients delight in a relentlessly positive and empowering approach. The essence of the RAID® approach is to play down disturbed and challenging behavior as far as safety allows, and to nurture and develop positive behavior so that it systematically overwhelms and displaces the challenging behaviour.
A 2-day course. (1-day version also available.)
Powerful non-physical techniques for handling aggression and violence effectively.
First run in 1983 and constantly developed since then, this course is the 'original' of courses on the non-physical management of aggression. Attended so far by about 100,000 participants it covers how and why anger and aggression develop, how to prevent aggressive and violent incidents (both to oneself and others), key techniques for responding to an actively aggressive or violent person, and what to do after an incident has been resolved. Everything you need to know about non-physical responses to anger, aggression and violence.
A 3-day course.
Written by William Davies, the author of Overcoming Anger and Irritability and the only anger management book on the Books on Prescription Core List (UK), this is a top anger management course.
This, APT's Anger Management course, focuses primarily on working with individuals (rather than groups, which are covered, but more briefly) who are habitually angry and sometimes violent. It covers the problems of working with such people but principally focuses on strategies for helping them overcome their anger and violence. Importantly it also recognises depression as a major cause of irritability and anger.
A 3-day course. (2-day version also available.)
It is difficult to know what to do after a major incident, but 'nothing' is rarely the best option.
Major incidents such as patient-suicide, assaults, severe self harm, hostage takings etc can be very stressful for the staff concerned. Through lecture, case study and role play, this course examines how best to respond to such situations to minimise the stress; when it's best to say little or nothing, when to get a group of staff together, what to say, what procedures to follow, etc. It provides very clear guidelines in an often confused and difficult area.