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Challenging Behavior in Older People training

Warm and Effective Management of Challenging Behavior in Older People, using non-physical techniques only.

'Warm and Effective Management of Challenging Behavior in Older People, using non-physical techniques only' is a 2-day course from the Association for Psychological Therapies (APT), a leading provider of accredited courses for professionals working in mental health and related areas.

It is the only training on this topic that is APT-accredited and also gives you access to APT’s relevant downloadable resources for use post-course. The course is available for teams/organizations and can be attended face-to-face or online.

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Executive Summary:

Even now, not everybody takes seriously violence and aggression from older people, and yet, like anyone else, they are well able to inflict serious damage. Violence and aggression are extremely unpleasant and worrying for most people. We therefore want to feel able to deal with it if the need arises, and to do so in a way that maintains the dignity of both parties and the working relationship between them. Moreover most employers now realize their responsibility in equipping their workforce with appropriate training.

The problem arises in just how to deal with it. Naturally most people don't want to 'meet fire with fire' - to become aggressive and violent themselves - especially with older people. The need is therefore for non physical techniques that are powerful and effective. It is to meet that need that this course was developed.

The course covers a great deal:

A proper understanding of aggression and violence.

If you can understand what causes aggression and violence you are half way to overcoming it.

Knowing what to do about it.

The person who starts with the right attitude, avoids the traps in body language and also knows what to say, can deal with most aggressive situations.

If all else fails.

No matter how bad things are, there is always a best option.

Prevention is better than cure: Risk Assessment.

Afterwards, the risk is obvious. It needs to be just as obvious before the event.

What the course will do for you:

What you receive as a result of attending the training:

You will be registered as having attended the course, thereby gaining APT's Level 1 accreditation, and receive a certificate to this effect. The accreditation gives you access to online resources associated with the course and access to the online exam if you wish to uprate your APT accreditation to Level 2.

Your registration lasts indefinitely, and your accreditation lasts for 3 years and is renewable by sitting an online refresher which also upgrades your accreditation to APT Level 2 if you are successful in the associated online exam.

Your accreditation is given value by the fact of over 150,000 people having attended APT training. See APT accreditation for full details.


Booking this training is easy...



Booking Options...

 for teams and organizations

 for individuals or small groups




For teams and organizations:


Option 1: Face-to-Face Onsite course:

We bring the course and tutor to you, for an all-inclusive fee.

Price: $9,085 (plus tutor travel and accommodation expenses) for a group of up to 15 people. Extra delegates: $540 per person. 

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Option 2: Online Live and Exclusive course:

Live and interactive online course, delivered via Zoom or Teams* exclusively for your team or organization.

Price: $5,600* for a group of up to 15 people (price includes a workbook for every delegate, posted to one address, or a PDF version can be provided). Extra delegates $340 per person.

*We standardly deliver courses via Zoom (which is recommended). If you would prefer to use Microsoft Teams, there is an additional charge of $160 CAD per day.

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Option 3: 'Train the Trainer':

If you or a colleague are a senior professional (e.g. consultant psychologist) and have a talent for communication and teaching, then you are welcome to apply to become an APT-accredited tutor. You could then tutor the course - or your chosen modules from it - in your own organization, under license.

This is not only a highly appropriate use of senior professionals, but it also saves your organization the tutor-component of the fee each time you run it or your chosen modules (50% of the 'Online Live and Exclusive' fee, regardless of whether the course is held face-to-face or online).

To see the full benefits of this and to see whether you are eligible, click the button:

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For individuals or small groups:

This course is currently only available for teams/organizations. Please register your interest below if you want to attend this course as an individual and we will notify you when it becomes available.

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APT Accreditation

As a bona fide APT event, this course automatically has accreditation from The Association for Psychological Therapies. This means (i) that it contains the right amount of relevant information for its duration, and (ii) the information is presented in an engaging way, and in a way that will make it likely to be used after the course. APT verifies the accreditation by publishing the delegates' average ratings of relevance and presentation-quality for all its accredited courses. The accreditation is given value by over 150,000 professionals having attended APT courses.

Quick Links


Older People Courses  ❯


Key Knowledge & Skills for Working with Older People  ❯


Family Interventions with Dementia  ❯


Older People and Depression  ❯


Managing Challenging Behavior in Older People  ❯

Written Feedback

Reviews.

APT prides itself on the feedback we receive about our courses. Below are just some of the great comments our courses for professionals working with older people have received.

"Hooray, the best presented, , organized, stress free course I have ever attended since working within mental health nursing. All sessions were relevant to my area of nursing. I hope to be attending future courses with APT."

"I would recommend this course to anybody working with older people, be they nurses, occupational therapists, doctors, family members and carers."